Refund policy

At baretrust, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we’re here to help. Please review the policy below for information about returns, refunds, exchanges, and damaged or defective items.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The return request must be submitted within [2 DAYS] of receiving the order.

  • The item must be unused, unworn, unwashed, and in its original condition.

  • The item must be returned with its original packaging, tags, labels, and any included accessories.

  • You must provide a valid order number, proof of purchase, or other information requested by our support team.

Items that do not meet these conditions may not be eligible for a return or refund.

2. How to Request a Return

To begin a return, please contact us at [baretrustin@gmail.com] with your order number and the reason for your return. If your return is approved, we will provide instructions for returning the item.

Please do not send products back without first contacting us and receiving return instructions. Returns sent without approval may not be accepted.

3. Refund Process and Timing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If your refund is approved, it will be issued to your original payment method. Please allow [7-14 days] after approval for the refund to be processed. The time it takes for the refunded amount to appear in your account may vary depending on your bank, card provider, or payment service.

Original shipping charges, delivery fees, and other non-refundable charges may not be included in the refund unless the return is due to an error on our part or the item was damaged or defective.

4. Exchanges

We may offer exchanges for eligible items, subject to product availability. If you would like to exchange an item, please contact us at [baretrustin@gmail.com] within [2 DAYS] of receiving your order.

If the requested replacement is unavailable, we may offer a refund, store credit, or another suitable option, depending on the circumstances.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at [baretrustin@gmail.com] within [2 DAYS] of delivery.

Please include your order number and clear photos or videos showing the issue, including the product and, where relevant, the packaging. We will review the information and work with you to provide an appropriate resolution, which may include a replacement, refund, repair, or another suitable solution.

If the issue is confirmed to be our responsibility, we will cover the applicable return or replacement shipping costs.

6. Non-Returnable Items

The following items may not be eligible for return, refund, or exchange:

  • Items marked as final sale, clearance, or non-returnable

  • Gift cards, digital products, or downloadable items

  • Personalized, customized, or made-to-order products

  • Perishable products or items with a limited shelf life

  • Personal-care, hygiene, or intimate-use products that have been opened or used

  • Products that have been used, damaged, altered, or are missing original packaging or components

  • Any other items identified as non-returnable on the product page

If a non-returnable item arrives damaged, defective, or incorrect, please contact us so we can review the issue.

7. Return Shipping Costs

Unless the item is damaged, defective, incorrect, or the return is caused by an error on our part, customers are responsible for the cost of return shipping.

We recommend using a trackable shipping service and keeping proof of shipment. We are not responsible for returned items that are lost or damaged during transit.

If we provide a prepaid return label, the cost of the label may be deducted from your refund where permitted and where this has been communicated to you in advance.

8. Cancellations and Order Changes

If you need to cancel or change an order, please contact us at [baretrustin@gmail.com] as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed, packed, or shipped.

9. Contact Us

If you have any questions about this Return and Refund Policy or need assistance with a return, refund, or exchange, please contact us:

Email: [baretrustin@gmail.com]

We are committed to handling every request fairly and providing clear, helpful support throughout the process.