Terms of service
Welcome to [Bare Trust India]. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related features (collectively, the “Services”).
By accessing our website, creating an account, placing an order, or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or Services.
These Terms should be read together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies displayed on our website.
1. Account Terms
You may be required to create an account to access certain features or make purchases through our website.
When creating an account, you agree to:
-
Provide accurate, complete, and current information.
-
Keep your account information updated.
-
Maintain the confidentiality of your password and login credentials.
-
Accept responsibility for activities conducted through your account.
-
Notify us promptly if you believe your account has been accessed or used without authorization.
You must not create an account using false information, impersonate another person, or use another person’s account without permission.
We may suspend, restrict, or terminate an account if we reasonably believe that these Terms have been violated, fraudulent activity has occurred, or the account is being used in a manner that may harm our business, customers, website, or Services. Any action taken by us will be subject to applicable law and will not affect rights available to consumers under applicable law.
2. Pricing and Payment
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices, discounts, offers, product availability, and other information may change from time to time. We may correct pricing, typographical, or technical errors where reasonably necessary. If a material pricing error affects an order you have already placed, we will contact you and provide an appropriate resolution, including the option to cancel the affected order and receive a refund where applicable.
Applicable taxes, shipping charges, handling fees, and other charges will be shown at checkout or otherwise communicated before you complete your purchase.
We accept the payment methods displayed at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us or our authorized payment service providers to process the applicable amount.
Payment processing may be handled by third-party payment gateways. We do not store complete card or other sensitive payment information unless expressly stated and permitted by applicable law.
3. Product Descriptions and Availability
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.
However:
-
Product colours may appear differently depending on your device, screen settings, or display.
-
Product packaging, design, specifications, or features may change without prior notice.
-
Minor differences between product images and the actual product may occur.
-
Product availability is not guaranteed and may change at any time.
We do not intentionally misrepresent products. If a product you receive is materially different from its description, damaged, defective, or incorrect, please contact us at [baretrustin@gmail.com] in accordance with our Return and Refund Policy.
Nothing in this section limits any rights or remedies available to you under applicable consumer-protection laws.
4. Order Acceptance
Submitting an order through our website is an offer to purchase the selected products. An order confirmation, payment confirmation, or automated email does not necessarily mean that your order has been accepted.
We may review orders before acceptance. An order may be cancelled or declined where reasonably necessary, including due to:
-
Product unavailability.
-
Incorrect or incomplete order information.
-
Payment authorization or verification issues.
-
A genuine pricing or technical error.
-
Suspected fraud, misuse, or unauthorized activity.
-
Delivery restrictions or operational limitations.
If we cancel an order after receiving payment, we will notify you and process an appropriate refund for the amount paid for the cancelled order, subject to applicable law.
We reserve the right to limit quantities purchased per person, household, account, or order where reasonably necessary to prevent misuse, fraud, unauthorized resale, or other improper activity.
5. Shipping and Delivery
Shipping methods, estimated delivery periods, shipping charges, and delivery locations are described in our Shipping Policy and may also be displayed during checkout.
Orders are generally processed within [7 BUSINESS DAYS]. Estimated delivery timeframes may vary based on the delivery location, courier availability, public holidays, weather conditions, operational circumstances, and other factors outside our reasonable control.
Delivery estimates are provided in good faith and are not guaranteed unless expressly stated otherwise. We will make reasonable efforts to keep you informed of significant delays.
Customers are responsible for providing a complete and accurate delivery address and contact information. If you need to correct your delivery information, please contact us at [baretrustin@gmail.com] as soon as possible. Changes may not be possible after an order has been processed or dispatched.
If an order is returned because the address was incorrect, incomplete, or the delivery could not be completed for reasons attributable to the customer, additional shipping charges may apply before the order is sent again, where permitted by applicable law.
6. Returns and Refunds
Our returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.
To request a return, refund, replacement, or exchange, please contact us at [baretrustin@gmail.com] within the applicable return period stated in our policy.
Eligibility may depend on factors such as:
-
The type and condition of the product.
-
Whether the product is unused and returned with its original packaging and included items.
-
Whether the request is made within the stated return period.
-
Whether the product is damaged, defective, incorrect, or materially different from its description.
Refunds, where approved, will generally be issued to the original payment method within [7 BUSINESS DAYS] after the returned item has been received and inspected, or after the refund has otherwise been approved.
Nothing in our Return and Refund Policy is intended to exclude or limit any non-waivable rights available to consumers under applicable law.
7. Prohibited Uses
You agree not to use our website or Services for any unlawful, fraudulent, harmful, or unauthorized purpose.
You must not:
-
Violate any applicable law, regulation, or legal requirement.
-
Provide false, misleading, or fraudulent information.
-
Use another person’s account or payment information without authorization.
-
Attempt to gain unauthorized access to our website, accounts, systems, servers, or networks.
-
Interfere with, disrupt, damage, overload, or compromise the security or normal operation of our website.
-
Introduce viruses, malware, harmful code, or other destructive technology.
-
Use automated tools, bots, scripts, crawlers, or scraping methods without our written permission, except where permitted by applicable law.
-
Copy, reproduce, distribute, modify, sell, or exploit website content without authorization.
-
Use our website to send spam, unsolicited communications, or deceptive content.
-
Impersonate [Bare Trust India], its representatives, employees, customers, or any other person.
-
Use our products or Services for unlawful resale, fraud, or other prohibited commercial activity.
We may take reasonable action in response to prohibited use, including restricting access, cancelling affected orders, suspending accounts, or reporting unlawful activity to relevant authorities where appropriate.
8. Intellectual Property
Unless otherwise stated, the website, store name, logo, branding, product content, text, graphics, photographs, designs, layouts, and other materials displayed on our website are owned by or licensed to [Bare Trust India] and are protected by applicable intellectual-property laws.
You may use the website for personal and lawful shopping purposes. You may not copy, reproduce, modify, distribute, publish, display, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.
9. Third-Party Services and Links
Our website may use or provide access to third-party services, including payment gateways, shipping providers, analytics services, social-media platforms, or external websites.
Third-party services are operated under their own terms, policies, and practices. We are not responsible for third-party content, services, availability, or actions except to the extent required by applicable law.
Your use of third-party services may be subject to additional terms and privacy policies.
10. Disclaimer
We aim to provide accurate information and reliable Services. However, except where otherwise required by applicable law, our website and Services are provided on an “as available” basis.
We do not guarantee that:
-
The website will always be available, uninterrupted, secure, or error-free.
-
All information on the website will always be complete, current, or free from errors.
-
Technical issues, interruptions, or third-party service failures will never occur.
We will take reasonable steps to maintain and improve the security and operation of our website. Nothing in these Terms excludes any warranty, guarantee, representation, or consumer right that cannot lawfully be excluded.
11. Limitation of Liability
To the maximum extent permitted by applicable law, [Bare Trust India], its owners, directors, employees, representatives, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of, or inability to use, our website or Services.
Where liability cannot be excluded under applicable law, our liability will be limited only to the extent permitted by law.
Nothing in these Terms is intended to exclude or limit liability for:
-
Fraud or fraudulent misrepresentation.
-
Wilful misconduct.
-
Death or personal injury caused by negligence where liability cannot legally be excluded.
-
Any liability that cannot be excluded or limited under applicable Indian law.
-
Any statutory rights or remedies available to consumers.
These limitations do not affect rights available under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, or other applicable laws.
12. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless [Bare Trust India] and its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising directly from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
This section will not require you to indemnify us for losses caused by our own negligence, misconduct, or breach of applicable law.
13. Privacy
Our collection, use, storage, and protection of personal information are governed by our Privacy Policy and applicable data-protection laws.
By using our website, you acknowledge that your information may be processed as described in our Privacy Policy and as permitted or required by applicable law.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website, products, legal requirements, or operational practices.
The updated Terms will be posted on this page with a revised “Last updated” date. Changes will apply from the date they are published unless another effective date is stated.
For material changes, we may provide additional notice where required by applicable law. Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, except where applicable law requires another form of consent.
15. Governing Law and Jurisdiction
These Terms and any dispute arising from or relating to them will be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection laws and any jurisdiction available to consumers under such laws, the courts located in [ INDIA] will have jurisdiction over disputes arising from or relating to these Terms.
Nothing in this section limits a consumer’s right to bring a complaint before a competent consumer commission or other authority having jurisdiction under applicable law.
16. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a competent court or authority, that provision will be interpreted or modified to the minimum extent necessary. The remaining provisions will continue in full force and effect.
17. Waiver
If we do not enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision later.
Any waiver must be in writing and signed by an authorized representative of [Bare Trust India], unless applicable law provides otherwise.
18. Contact Us
If you have questions, concerns, or complaints regarding these Terms or our Services, please contact us:
Store Name: [Bare Trust India]
Email: [baretrustin@gmail.com]
Customer Support Hours: [BUSINESS DAYS FROM 9-5]
Expected Response Time: [7 BUSINESS DAYS]
We aim to review and respond to customer inquiries within [7 BUSINESS DAYS].